Warranties – Product Returns – Liabilities


Product Warranties
EcoCentricNow LLC (ECN) dba Applied Innovative Technologies (AIT) warrants that merchandise will be free from defects in materials and workmanship under normal use and service for the period presented on packaging. Warranty period begins with date of purchase. AIT at its option shall repair or replace product covered by product specific warranty. Submit warranty inquires and include contact and order information to contact@appliedinnotech.com or call 303-857-1405.

Customer is responsible for cost of product shipping to AIT. AIT will pay for return shipping for merchandise in which failure is the result of defective components or workmanship and not abuse.

Defective Goods
If purchaser receives faulty product and needs to exchange product for the same item please Contact us to request a replacement. Please include contact and order information.

Returns for Purchases Made on Appliedinnotech.com
Customer may return new items sold by Applied Innovative Technologies (AIT) within 30 days of delivery for a full product refund. Items must be returned in their original undamaged product packaging. To initiate a return please contact us via our web site link. Include the following information in your email: Purchasers Name, Complete Address and Telephone number, Packing Slip or Invoice number. Please allow 4 weeks to receive your refund check. Customer is responsible for cost of return shipping.

Items Purchased from Other Distributors
Items purchased from a distributor, other than Applied Innovative Technologies shall return merchandise to place of purchase. Returned goods are subject to retailer’s return policy.

Disclaimer of Liability
AIT expressly disclaims any liability for personal injury and property damages resulting from use of any product. Buyer agrees to indemnify AIT including its agents and to hold sellers harmless from any claim related to product use. The use of this product indicates that the buyer has read and understands this agreement and accepts the terms and conditions.

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